Hi I'm Luna
I'm a design team lead, mentor, creative problem solver, designer of products and illustrator passionate about all things kindness ♡
About me
A process-driven, puzzle-lover creative with a hunger for new challenges and adventures!
Leading with Kindness
I believe in facing all things with kindness, empathy and purpose. By fostering strengths and celebrating uniqueness we can all create a safe space to grow, learn together and tackle goals.
Design Mentor
Mentoring came as a surprise for me as well as it comes naturally. I enjoy helping others above all else and sharing my knowledge and experiences.
Creative Problem Solver
Problems are like puzzles to me, and as they are my favourite thing I approach them with giddiness and passion. I use different processes and create new ones, constantly iterating on them as new challenges arise.
Diversity and Inclusion Advocate
I will always do my best to keep diversity and inclusion at the forefront, and to drive the feeling of belonging to the workplace and outside.
I have worked with
Servian
Team Leadership & Support
I started in Servian as the first Melbourne Designer, as such I took the role of Lead and started growing the team only months into my starting date. Sydney had their team, now we needed one of our own!
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When it comes to leadership, I focus on relationship building. Work is where we spend most of our time, and the people we work with are thus very important. In order to be able to set a good culture within the team, I set the tone of transparent communication, safe space and welcomed vulnerability.
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The type of team I like to lead is one that works as its own support network, learns from and leans on one another!
​On top of that solid foundation, I was able to build,
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An onboarding process focused on tailored support depending on need and level, allowing new starters to ease into their roles.
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Joining engagements as a lead to help more junior members navigate taking on more responsibility whilst having hands-on direction.
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Design-specific career growth progression and hiring plan.
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Mentoring sessions with the Team Leads to create a company-aligned growth plan leveraging strengths and passion pockets.
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Resourcing management with a focus on growth opportunities, skill pairing and interest
Prudential | 🔒NDA Protected
Change Management
Coming out of getting a brand new solution to empower their developers to resolve tasks faster and more effectively, Prudential needed help incorporating this solution into their processes.
By following a lean Prosci approach we create streamlined change management activities. Where we defined success and measured a first focus group of BAU's current product knowledge maturity to inform the approach & plan.
Based on that plan and success goal, I was able to:
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Build team hype with internal marketing which included a friendly video from the company leads custom made for this purpose
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Created purpose-built training course videos with hands-on exercises informed by testing and feedback sessions with selected BAU champions
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Developed a suite of enablement documentation that included: Training for the Champions for them to teach other focus groups as well as maintenance processes for the Learning material, knowledge base and platform
Bluescope Steel | 🔒NDA Protected
Data & Service Blueprint Visualisation
Bluescope was looking to map and visualise a specific internal process, as well as uplift and extend reporting across a range of areas within the company.
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We uncovered the process, refined and formed a current state, future state and intermediate state service blueprints. I then translated these complex processes, into fleshed-out visual maps to inform direction setting and change.
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Based on the team’s needs I used rapid prototyping and a cross-functional team format to create usable and feasible dashboards that were implemented into PowerBi.
After several engagements and projects I was able to:
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Deliver visually powerful current, intermediate and future state service blueprints
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Take stakeholders into the journey of Co-Designing dashboards and the joys of working with Power Tools
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Developed a suite of six dashboards for two different teams for them to measure value and impact within the company
Beyond design
Facilitator & Tutor
Workshops are the most fun, pair that with some tutoring and you get a boot camp! Other than facilitating I love when people have a good time learning.
